Chief Customer Officer New Zealand Conference

Memo

Our in-depth research and years of experience allow you to easily stay on the cutting-edge of what is happening in the industry today... as well as stay prepared for what is going to happen tomorrow! Our creative event formats and industry-leading keynotes help you to discover how top-ranked organisations are tackling high-priority challenges including Digital CX, Employee Experience, Customer Centricity, Artificial Intelligence, Proving ROI, VOC, Data Analytics and much more! 2019 Key Themes- Customer Centricity- Data and Insights- Designing CX for Maximum ROI- AI and Emerging Tech Confirmed Speakers include:• Nikki Goodman, General Manager Customer Experience, Air New Zealand• Michelle Norman, Director Customer Experience, Ministry of Business Innovation and Employment• Amanda Singleton, Chief Customer Officer, Watercare• Emma Powell, Chief Customer Officer, Accident Compensation Corporation • Caroline Izzard, Head of Data and Analytics, TVNZ• Julia Erakovic, Customer Experience Product Lead, Air New Zealand• Phillipa Cameron, Chief Customer Officer, Stuff• Jayne Russell, Group General Manager, Client Experience and Service Design, Ministry of Social Development Venue details: Hilton Auckland, 147 Quay Street, Auckland, 1010, New Zealand Time: 8:30 am - 5:00 pm